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The player from Spain was unable to withdraw €542, despite having received a previous payout in the same game just minutes earlier. The player reported that the casino was delaying the payment due to a verification process, despite having a history of successful transactions. After several communications, the complaint was ultimately rejected due to the player’s lack of response to the Complaints Team’s requests for additional information. It has a huge number of both slot machines and table games, and they are also available with demo and live versions. The casino’s exceptional customer support is just another reason why people keep coming back. Withdrawals take 3 to 7 business days and will be credited back to your user account.

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Player’s winnings from bonus balance have not been fully credited.

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The casino reviewed the case and confirmed that the player’s coupon had been unfrozen and calculated as a win. The player confirmed receipt of his winnings, and we subsequently marked the complaint as ‘resolved’. The player from Bangladesh was unable to withdraw his winnings of 4,68,490 rupees from Mostbet casino due to a name discrepancy during the ID verification process. His withdrawal attempts had been continually canceled over a four-day period.

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The casino had confirmed that due to technical reasons, the player had not initially received the bonus. As compensation, the casino had credited the player with a 125% bonus of the deposit and 250 free spins. However, the complaint had to be rejected due to lack of confirmation from the player on the resolution. The player from China had been unable to bind his mobile number to his Mostbet account, which was a requirement for withdrawals.

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The Complaints Team had reached out to the player for more information about his situation to assist him better. However, due to the lack of response from the player, we had to reject the case as we couldn’t proceed with further investigation or provide potential solutions. The player from Italy had their Mostbet account frozen on June 1, 2024. Despite scheduling mostbet casino online a verification call via Skype for July 1, 2024, the support team did not initiate the call, and the player did not receive any response following an inquiry. The player indicated that they only engaged in sports betting and had redeemed a bonus of around €320. We were unable to assist as the issue pertained solely to sports betting, an area outside our expertise.

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Player’s account is restricted due to verification issues.

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Despite reaching out to customer service and providing the requested verification codes, he hadn’t received a resolution and then couldn’t log in to his account at all. It appeared the player had been in contact with a fraudulent email address that did not belong to the casino. We had informed the player that the casino would never request such sensitive information and the issue fell under cybercrime jurisdiction. As such, we were unable to assist further and the complaint had been rejected. The player from Peru had reported an issue with withdrawing his winnings of 260 PEN from MOSTBET, despite having passed all requested verifications. The casino had informed him of a violation of rule 2.10, but did not provide specific details.

Player facing deposit issues.

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• He has confirmed that his balance was successfully paid out after approximately 2 months.
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Player has difficulties withdrawing winnings due to suspicious activity.

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Player stopped responding

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Despite multiple requests, the player failed to provide the necessary communication with the casino. Consequently, the complaint was rejected due to a lack of response from the player. The player from Brazil had completed account verification and wagered the entire deposited amount but was unable to withdraw his balance.

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The player from Czech Republic has submitted a withdrawal request less than two weeks prior to contacting us. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint. The player from Hungary had his account blocked without an explanation.

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Despite having contacted customer support, he had not received any response. After the player had raised the issue with the Complaints Team, they contacted the casino for clarification. The casino acknowledged the problem as a non-standard situation and confirmed that the player’s phone number had been successfully linked to his account.

After verification of identity, the withdrawal will undoubtedly be possible and then those electronic wallets and charge cards, which belong to the owner of the account. Even if your account is hacked, malefactors will never be able to get your money. You will undoubtedly be immediately taken to the house page in the non-public cabinet of Mostbet, where you’ll manage to deposit your account. To make sure you always have access to Mostbet, it’s wise to save lots of the mirror link beforehand. The player from Czech Republic is experiencing difficulties withdrawing his funds. The player from Brazil is experiencing difficulties withdrawing his funds.

The casino on the official site of Mosbet in Pakistan contains more than 1000 slot machines in different directions. Assortment of games can be sorted by developer or category – slots, jackpots, roulette, poker, and card games. A separate category represented Live-Casino – games in real-time with a live dealer. With a pocket device, it is convenient to register a merchant account, deposit money to the balance and launch slots free of charge.

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